Cailler

If you order by 10:00 a.m., we will process and clear your package on the same working day. The delivery time to the EU is between 3-7 working days/CH 2-4 working days. The delivery staff are usually quite busy around public holidays - so it's better to plan an extra two days.

We also deliver to other EU countries upon request, just ask us info@swisschocolateworld.com and we look for a solution together.

For larger orders from retailers, companies and organizations or export deliveries from manufacturers, we are happy to discuss the conditions and discounts individually. Here we also offer very fast delivery of goods that have already cleared customs directly from the interim warehouse in Germany. Please write to us at b2b@swisschocolateworld.com .

For Switzerland and Liechtenstein CHF 9.-

For Germany: € 9.99

Belgium: € 12.99

Luxembourg and Netherlands: € 17.99

Denmark and Czech Republic: € 19.99

France: € 25.99

Italian: € 29.99

The minimum order amount is CHF 30.- / € 30.-

Shipping is free for orders over €100/CHF 100.

For larger orders from retailers, companies and organizations or export deliveries from manufacturers, we are happy to discuss the conditions and discounts individually. Please write to us at b2b@swisschocolateworld.com .

The minimum order amount is CHF 30.- / € 30.-

For all chocolates you have the option to order more than one. From 10 items you get 5% and from 20 items you get 10%. The corresponding discount will then be calculated automatically.

For larger orders from dealers, companies and organizations or export deliveries from manufacturers, we are happy to discuss the conditions and discounts individually. Please write to us at b2b@swisschocolateworld.com.

Depending on the country, we offer a whole range of options for this. On the one hand the common credit cards such as Visa, Amex, Mastercard, but also PayPal, Sofort, Giropay, Bancontact, Ideal, Shop Pay, Apple Pay, Google Pay. We will be offering other payment options in the near future.

No! We are registered accordingly and therefore all orders within the EU include customs, VAT and shipping costs. The price you pay with us covers all costs. So you won't have to worry about anything when the package is delivered to you.

For larger orders from dealers, companies and organizations or export deliveries from manufacturers, we are happy to discuss the conditions and discounts individually. The VAT for your destination country is always included in the prices. The same goes for customs clearance, which we handle ourselves to make your delivery quick and easy. Please write to us at b2b@swisschocolateworld.com.

Yes, it's very easy. Simply put together the shopping cart and enter the address of the delivery address when checking out and your billing address at the end. Now don't be alarmed, because the prices are automatically adjusted to the VAT and shipping costs of the respective country. It is therefore possible that the package will be cheaper or a little more expensive.

This currently works for the listed EU-states, Switzerland and Liechtenstein. If you want to ship something outside, please contact us personal.

We are like any other shop around the corner from you that sells groceries. So that means no. We only take back goods if they have qualitative defects that the manufacturer has confirmed. Please also read our shipping information.

Yes, as long as the order has not yet left our distribution center. After that, unfortunately, this is no longer possible.

We have direct and sometimes exclusive contracts with most chocolate brands. This applies in particular to those brands that you have not actually been able to buy outside of Switzerland - with us you can now. Incidentally, the respective product descriptions come directly from the manufacturers. By the way, we don't make our own chocolate.

Have you already tried another payment method? Then it usually works. Unfortunately, we do not offer payments by invoice to private individuals.

If you would like to deliver to a country that is not listed with us, don't be sad - just send us an email and we'll take a look together a solution.

Of course gladly. We also import and export larger shipments. Take a look at our business area or simply contact us here via b2b@swisschocolateworld.com.